National House Builders


We are a multi trade Maintenance and Repair Company specialising  in Customer Care services for National and Local House Builders. We have been in the construction industry for over 30 years and have a wealth of knowledge and experience in providing top quality care to our customers.

We have an office in Leicester and another in Spalding, and we cover the East Midlands and East of England area.. Please click here for a map of our Service area. 

Our services include:

  • Pre handover snagging (liaising with Site Manager)
  • Home owner 7 day/28 day customer care visits
  • Home Builder Warranty repair work
  • NHBC Warranty repair work
  • Contra charge management
  • Surveys of customer care issues (where your staff have left site or are not available)
  • Handyman moving day service
  • Packing service before and after works


We always welcome the opportunity to spend time with our Customers developing and shaping our service to offer an individual and unique service tailored to each customer’s needs. You can rely on Primeserve to uphold your company’s values and service standards.

We are proud to have a well trained Team of trades people who are patient, well mannered, courteous and dedicated to providing an excellent service  to your customers. They are uniformed, drive a company vehicle and carry Company identification. Our Team consist of male and female trades people and we will always look after your customers well.

Our rates are very competitive and when compared to the cost and hassle of calling back each individual trade to site, we know that our service is excellent value for money.

Please call us on 0116 332 0177 to discuss how we can serve your Company.

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